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Meet the Team

Business Support > Insights & Innovations > Meet the Team

Our Renshaw and Rainbow Dust teams work collaboratively to please our customers. Our teams are on hand to aid your business’ success with everything from creating bespoke formulations with our R&D team, interpreting data and identifying gaps in the market with our Sales Teams, to creating marketing material alongside the Communications Team.

Our Heads of Departments

Retail Sales Team

Name: Mark Eyton

Job Title: Retail Controller

Favourite Sweet Treat: Anything with caramel (I would happily eat it on crackers and toast!)

What is your role?

To lead, develop and implement individual account strategies and collaborative business plans with each account and manage those business plans through contact networks.

What areas can your team support with?

Trade marketing, terms, investment, claims, forecasting, promotional activity, business planning, NPD & packaging coordination, distribution and the delivery of the product range and activity plans.


Research & Development Team

Name: Claire Bailey

Job Title: Head of Research and Development

Favourite Sweet Treat: I’m a traditional sweet treat kind of girl who loves caramel apple crumble with lashings of custard!

What is your role?

As head of R&D at Renshaw, I get to work on one of the baking industries best brands and the countries best foodie companies. Having been in the baking industry for over 25 years my love and knowledge for bake and create continues as the industry evolves.

What areas can your team support with?

Our Food Technologists, Innovation and applications teams create the products and ideas for the future; by identifying customer needs and market trends they create, bake and decorate to fulfil our customers wants and the needs. From creating added value ingredients that enhance our  customer’s bakes  to developing new solutions, our team of technologists, bakers and cake decorators work really hard to bring you the latest foodie solution.


Wholesale Sales Team

Name: Julia Hardman

Job Title: B2B Controller

Favourite Sweet Treat: Millionaires Slice – made with our fantastic Luxury Caramel, of course – although it’s so hard to choose just one.

What is your role?

As B2B Controller my role is to lead our team of highly skilled Account Managers who all have their specialist areas of focus selling both Renshaw and Rainbow Dust branded products.

What areas can your team support with?

The team works with a diverse range of customers including Wholesalers, Plant Bakeries, Artisan Bakers, Dessert Manufacturers, Foodservice, Sugarcraft businesses and more. The team offer all the support a customer needs including in depth product knowledge, inspiration and product training together with consumer insights and marketing.  For larger customers we also offer bespoke products developed in association with our R&D Team.  Our aim is to work in partnership with our customers to develop long lasting relationships through our unrivalled knowledge of the industry and high quality products.



For all enquiries contact our customer service team at customercare@jfrenshaw.co.uk or call us on 0151 706 8200 and a member of our team will be in touch to best assist you.